National Artcraft has been in business since 1949, making our company one of the most continuously reliable suppliers in our range of products which includes component parts, kits and supplies for the craft, hobby, art and pottery fields. We manufacture, import and distribute these products worldwide and stand behind every product we offer. Operating from a large office and warehouse complex in Northeast Ohio, our convenient location and efficient staff offer quick and reliable service as we have done in the many decades serving the creative individual.
Tax Policy
Ohio state residents are subject to sales tax.
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Returns accepted within 45 days of order shipment. If the return is the result of a manufacturers defect or National Artcraft error, 100% credit including shipping will be refunded to customer. If requested, a replacement of the returned item can be sent. All credits are issued through Shopping. All other returns will incur a 20% restocking fee. No returns accepted after 45 days of order shipment. Prior to returning merchandise contact us at 1-330-562-3500 to obtain a return authorization number (RA number) which can be entered on the return form accompanying your order and both of which must accompany the returned merchandise. All returns must be in the same condition as when they were shipped to you and must contain all the parts including any manufacturer packaging that was provided to you. Be sure to complete the RA form and include a copy of it plus a copy of your packing slip or Invoice. Include an explanation for the return. Send returns to: National Artcraft Co., Returns Dept., 300 Campus Drive, Aurora, Ohio 44202.
Tel: 1-888-937-2723
Hours: M-F 8:30AM-6:00PM

Mailing Address:
300 Campus Drive
Aurora, OH 44202